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Retail & Consumer

Multi-channel retailers face margin pressure from every direction — stockouts, markdowns, returns and overstock. We help you use AI to get the right product in the right place at the right price, and execute the strategy changes that protect margin.

Where we focus

The biggest margin leaks.

Stockouts & overstock

Inaccurate demand forecasts drive both. AI demand sensing at category level cuts stockouts and reduces working capital tied up in slow-moving inventory.

Markdown timing & depth

Marking down too early costs margin; too late costs sell-through. We recommend the right depth and timing per SKU — before the window closes.

Returns exception triage

Abusive or anomalous returns erode margin at scale. We surface the exceptions so your team can act — without manually reviewing every return.

What we bring

Services for retailers.

AI advisory

Find where AI pays back — demand sensing, markdown optimisation, returns triage — and pilot before you scale.

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Strategy execution

Omnichannel transformation, category restructure, cost programme — we run the delivery with weekly reporting.

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BA360 platform

Pre-built AI use cases for retail — switch one on and go live in 2–4 weeks.

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BA360 for retail

Pre-built use cases, ready to switch on.

Demand-sensing replenishment

Category-level AI forecasts that cut stockouts and markdowns.

Outcome — Stockouts −22%
$3.2k/mo

Markdown optimisation

Recommend the right markdown depth and timing per SKU — before the window closes.

Outcome — Margin recovered
$3.6k/mo

Returns exception triage

Spot abusive or anomalous returns and route them for review — automatically.

Outcome — Shrink reduced
$2.9k/mo
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Start here

One week to a real margin-recovery number.

Book the diagnostic → Explore BA360