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Backstage Advisors
Sample deliverable · Digitisation

Baseline Findings Report, Exception-Clear Opportunity

Client[Client name]
Process[Process name]
Duration1 week
Lead[Name]
This is a sample. All client names, figures and specifics are redacted. Your findings report is tailored to your process and volumes.

Current-State Snapshot

[N]
Transactions per day
[X] days
Average processing time
[Y] FTE
People checking manually

Where the Manual Effort Goes

Receive transaction
Automated
→
Check vs rule
Manual today
→
Approve or query
Manual today
→
Process & settle
Automated

Steps in orange are performed manually today for every transaction, including the [X]% that match all rules perfectly.

Exception-Clear Opportunity

Category% of volumeCurrent handlingProposed
Clean, matches all rules[X]%Manual checkAuto-clear
Minor variance, within tolerance[Y]%Manual checkAuto-clear + log
True exception, needs review[Z]%Manual checkRoute to person

Headline finding: approximately [X+Y]% of transactions can clear automatically. Only [Z]% need a person, but today a person checks all [N] of them.

Indicative Savings Estimate

ItemCurrentPost-implementationSaving
FTE on manual checking[Y] FTE[Y minus saving] FTE[saving] FTE
Processing time per item[X] days[X reduced] days[reduction]
Annualised cost[$][$][$]

Estimate based on current volumes and blended cost per FTE. Confirmed in the design phase.